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Communities > Diagnostics > Europe Cars > emailing diag reports
emailing diag reports

1906 Views 6 Replies Latest reply: 2016-03-09 06:53:05


  •   Level 3   
    (72) points
    Moto
    2015-08-03 22:05:53
     I always receive a check network connection when I try to email diag reports. Also my downloads won't keep connection even when connected with a lan cable. What should I do?

  •   Level 10   
    (10965) points
    Autel Support

    2015-08-04 02:25:14 (Reply to:Moto )

     We have restarted the server, pls try again, thank you!

  •   Level 9   
    (5837) points
    Ashraf

    2015-08-04 03:35:59 (Reply to:Autel Support)

     Support:

    It would be nice if you were posting here on forum to let users know when you having any problems with your server or if you are doing any repair works so, we all know that server will be OFF LINE for some times..........................If you don't do that than the users thinks there is problems on his side and they starts messing about with the tool and than ends up creating other problems.........So, a short notice here on forum would be a great help to users................ 

  •   Level 8   
    (2559) points
    busaman

    2015-08-04 12:13:26 (Reply to:Ashraf)

     i agree i was beginning to think it was me doing something wrong......

  •   Level 1   
    (6) points
    apop

    2016-03-08 02:38:03 (Reply to:Autel Support)

    I am trying to email a report and I get a network error. I can send regular emails but not
    the reports .
    Any suggestions

  •   Level 1   
    (6) points
    apop

    2016-03-08 02:38:48 (Reply to:Moto )

    I get the same thing. Does yours work now?

  •   Level 10   
    (10965) points
    Autel Support

    2016-03-09 06:53:05 (Reply to:apop)

    Hi, for the mail problem, a new System Program is under testing and will be released soon to fix it if test is OK. Thanks!
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